Runbooks accelerate; judgment decides
Restarting the wrong service or scaling the wrong tier can amplify incidents. Triage readiness means knowing which signals would change your first hypothesis.
Simulate past and hypothesized failures
Workspaces from anonymized incidents build muscle memory. Evaluation before pager expansion gates reduces mean time to bad decisions.
Frequently asked questions
- Does this replace game days?
- It complements them—scaling judgment assessment between full simulations.
Triage with evidence, not adrenaline
Practice before the pager fires.